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Using Mediation to Handle Disputes
September 8 @ 3:00 pm - 5:00 pm EDT
This session will feature representatives of the various options for selling your arts and crafts online, who will discuss how to bring and how to resolve a dispute within their marketplace. We’ll also provide you a general understanding of how to handle infringement allegations, including how to employ mediation. Finally, we’ll go over best practices for dealing with customer disputes.
The series has been organized by the United States Patent and Trademark Office (USPTO) in collaboration with the United States Department of the Interior’s Indian Arts and Crafts Board and Indian Dispute Resolution Services.
All programs will be recorded and made available for viewing online after the program date. There is no charge to attend, and you may register for any of the webinars as they are announced.
3:00PM – 5:00PM ET
2:00PM – 4:00PM CT
1:00PM – 3:00PM MT
12:00PM – 2:00PM PT
11:00AM – 1:00PM AT
10:00AM – 12:00PM HT