October 2019
Reviews and Feedback, How To Provide Great Customer Service (Airbnb webinar series #10)
Great customer service begins with knowing what your customers want. Learn tried and true ways to communicate well, problem solve, accept customer feedback, and use Airbnb customer care hotline when needed. Learn new techniques to improve your customer care and improve your reviews. According to the American Indian…
Find out more »November 2019
Joining Airbnb Forums and networking with other Airbnb hosts (Airbnb webinar series #11)
The Airbnb community center is a place to connect with other hosts, share stories, ask for advice, and get updates from the Airbnb team. You can also plan or join meetups. Learn how to start a conversation, contribute to others, tag your conversations so others can find them, and…
Find out more »December 2019
Reflecting on Your Hosting Experience (Airbnb webinar series #12)
Build your business plan for 2020 based on your Airbnb reports from 2019. Learn where to find detailed booking, income, and statistical reports that will assist you in creating your business plan for 2020. If you haven't completed your initial accounting reports for 2019, it's time to do so.…
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